Certification, Licensing and Special Requirements Certification Energy brokers can obtain an energy risk professional certification from the Global Association of Risk Professionals.
The Association of Energy Engineers offers the Certified Energy Supply Professional Designation to professionals in the buying, selling and marketing of electricity and gas.
Energy brokers can also obtain certification
Requirements include completing formal training, passing a certification exam, and making a commitment to annual continuing education. Experience, Skills and Personality Traits Employers prefer to hire energy brokers who have two or more years of experience and a proven track record in sales.
The job requires strong communication skills and the ability to speak with people of all professional levels and experience. Clear communication skills are required to effectively share information about energy products and services.
Equally important is the ability to listen carefully to customers, to better understand their needs and concerns. Successful energy brokers create a dialogue with customers, always asking them questions to clarify information, which also helps them know which energy products and services will best suit the customer's situation.
Confidence is essential in contacting prospective clients and presenting information in promotional offers. Strong negotiation skills will help clients get the best rates and increase the broker's client base. Energy brokers should also have a good knowledge of various software programs, including customer relationship planning software such as Oracle Siebel CRM and enterprise resource planning software such as SAP.